Company Description Maneesh Media, formerly known as Manish Media Agency, is an established media house founded in 1999 in Jaipur, India, with a later base in New York, USA. The company is recognized for exclusive publications and a distinctive approach to media that focuses on “Connecting Beyond Boundaries.” Over the years, Maneesh Media has grown and evolved through the development of 53 unique publications. This track record reflects a commitment to storytelling, innovation, and global engagement.

Candidates joining Maneesh Media can expect to be part of a dynamic environment that values creativity and cross-cultural connections.

Role Description We are looking for a proactive, well-organized, and excellent communicator for the role of Client Relationship Manager. The candidate will be responsible for building and maintaining strong relationships with our NRI clients residing abroad through phone calls, emails, video meetings, and regular follow-ups.

The role involves managing client communication, coordinating with internal teams, tracking project progress, scheduling meetings, and ensuring that every client receives timely updates and a premium service experience throughout the publication process.

Key Responsibilities

- Client Relationship Management: Build and maintain long-term relationships with NRI clients based in the USA, UK, Canada, Australia, and other international markets.
- International Communication: Communicate professionally with overseas clients through phone calls, emails, WhatsApp, and video meetings.
- Client Coordination: Understand client requirements, address queries, share updates, and ensure smooth coordination throughout the book publishing process.
- Executive Assistance: Manage appointments, schedules, meetings, reminders, and follow-up activities for management as required.
- Project Tracking: Coordinate with editorial, writing, design, and production teams to monitor project timelines and keep clients informed about progress.
- Follow-ups and Documentation: Maintain client records,



communication histories, meeting notes, pending tasks, and follow-up schedules.
- Query and Issue Resolution: Handle client concerns professionally and coordinate with the relevant teams to ensure timely resolution.
- Professional Correspondence: Draft clear, polished, and personalized emails, proposals, meeting summaries, and client updates.
- Client Experience: Ensure a smooth, transparent, and personalized experience for every client, building trust and long-term engagement.

Required Skills & Qualifications

- Up to 5 years of experience in client communication, client relationship management, executive assistance, customer success, or a similar role.
- Excellent verbal and written English communication skills.
- Confidence in communicating with international clients across different time zones.
- Strong interpersonal skills with the ability to build trust and maintain qualified relationships.
- Excellent email drafting, follow-up, coordination, and organizational skills.
- Proficiency in MS Office, Google Workspace, spreadsheets, and email communication.
- Ability to manage multiple clients, priorities, and deadlines simultaneously.
- A professional, courteous, detail-oriented, and solution-focused approach.

Preferred Candidate Profile

- Experience working with HNI clients, international customers, or overseas business accounts will be an advantage.
- Candidates from publishing, media, premium services, hospitality, or client relationship management backgrounds are preferred.
- A polished personality with solid communication etiquette and a client-first mindset.
- Ability to work independently, take ownership of responsibilities, and maintain confidentiality.

What We Offer

- An opportunity to work with a reputed publication house.
- Exposure to international clients and premium book publishing projects.
- A professional and cooperative working environment.
- Opportunities to grow in client relationship management and executive coordination.

- Interested candidates can apply with their updated CV at

[email protected]

📌 Client Relationship Manager (Jaipur)
🏢 MANEESH MEDIA
📍 Jaipur