We're Hiring | Assistant Manager – IT

Are you a hands-on IT professional with expertise in IT operations, infrastructure management, and information security?

We're looking for a versatile IT professional who can manage day-to-day IT operations, strengthen security controls, support compliance audits, and ensure reliable IT infrastructure. Candidates with experience limited to a single specialized IT domain may not be suitable for this role.

Position: Assistant Manager – IT

Department: Information Technology

Experience: 5–10+ Years

Employment Type: Full time

Key Responsibilities

IT Operations

- Manage IT helpdesk, SLAs, incident and change management, escalations, and user onboarding/offboarding.

Infrastructure Management

- Administer Windows/Linux servers, Active Directory/Entra ID, Microsoft 365 or Google Workspace, virtualization, networking, backups, and disaster recovery drills.

Information Security

- Manage endpoint security, antivirus, email security, MDM, DLP, encryption, patch management, vulnerability remediation, and security incident response.

Access Control

- Manage user access lifecycle, role-based access control (RBAC), MFA/SSO, privileged access, and periodic access reviews.

Audit & Compliance

- Support ISO 27001, SOC 2, GDPR, and client security audits.
- Provide audit evidence, respond to auditor queries, and ensure closure of IT-related findings.

Asset & Vendor Management

- Maintain hardware, software,



and license inventories.
- Manage IT vendors, AMC contracts, renewals, SLAs, procurement, and IT budgeting support.

Required Technical Skills

- Windows Server, Active Directory/Entra ID, Group Policy, DNS/DHCP, and working Linux knowledge.
- Microsoft 365 or Google Workspace administration, with exposure to Azure or AWS.
- Networking fundamentals, including TCP/IP, VLANs, routing/switching, firewalls, VPN, and Wi-Fi.
- Security tools such as EDR/antivirus, MDM, DLP, patch management, and encryption.
- Backup and restore testing, disaster recovery, and VMware/Hyper-V virtualization.
- ITSM tools such as ServiceNow, Freshservice, Jira Service Management, or ManageEngine.
- Strong documentation skills for policies, SOPs, registers, and audit evidence.

Qualifications

- B.E./B.Tech/MCA/B.Sc. IT or equivalent qualification.
- Certifications such as CISSP, Microsoft Azure/Security certifications, CCNA, ITIL v4, or CEH are valued.
- Knowledge of SIEM, vulnerability scanners, GRC platforms, and PowerShell/Python scripting is an added advantage.

What We're Looking For

Strong ownership and accountability.

Hands-on execution across multiple IT domains.

Excellent documentation and communication skills.

Ability to handle incidents and audits calmly.

Integrity in handling confidential information.

Ability to mentor and support team members.

📌 Assistant Manager – IT (Pune)
🏢 AM Infoweb
📍 Pune