Job Description – Branch In-Charge

Company: Three Star Enterprises
Position: Branch In-Charge – Recruitment & Operations
Industry: Overseas Recruitment / Manpower Consultancy
Department: Branch Operations & Recruitment
Job Type: Full-Time

Job Summary

We are looking for an experienced, dynamic, and result-oriented Branch In-Charge to independently manage branch operations, lead recruitment teams, achieve monthly recruitment targets, and ensure smooth coordination between the branch, Head Office, overseas clients, and recruitment associates.

The ideal candidate should possess strong leadership abilities, excellent operational management skills, and experience in overseas recruitment, particularly GCC manpower recruitment.

Key Responsibilities

1. Branch Management & Administration

- Take complete responsibility for daily branch operations and overall performance.
- Supervise recruitment, telecalling, documentation, and administrative teams.
- Ensure staff discipline, punctuality, productivity, and compliance with company policies.
- Maintain professional office standards and efficient workflow.

2. Recruitment & Target Achievement

- Plan and execute recruitment activities based on client manpower requirements.
- Set and monitor daily, weekly, and monthly recruitment targets.
- Ensure maximum candidate sourcing, interview attendance, selections, and successful deployments.
- Develop recruitment strategies to improve candidate conversion and selection ratios.
- Organize bulk recruitment drives and client interviews.

3. Team Leadership & Performance Monitoring

- Assign individual targets and responsibilities to team members.
- Conduct daily team meetings and performance reviews.




- Monitor telecalling productivity, candidate follow-ups, and recruitment progress.
- Identify underperforming employees and implement corrective measures.
- Train, motivate, and guide team members to achieve branch objectives.

4. Candidate Processing & Deployment

- Monitor candidate processing from initial selection through final deployment.
- Coordinate offer letters, medicals, PCC, visa documentation, and travel arrangements.
- Ensure timely follow-ups and accurate updates in recruitment trackers.
- Resolve candidate complaints, processing delays, and operational issues.

5. Business Development & Branch Growth

- Develop relationships with recruitment associates and sourcing partners.
- Identify new recruitment opportunities and potential business leads.
- Improve branch profitability through higher selections and successful deployments.
- Maintain strong coordination with Head Office regarding recruitment requirements and priorities.

6. Reporting & Accountability

- Submit daily, weekly, and monthly branch performance reports.
- Monitor staff productivity, recruitment targets, pending cases, and deployment status.
- Maintain accurate records in CRM, Excel, and Google Sheets.
- Take ownership of branch performance, operational efficiency, and recruitment results.

Qualifications & Experience





- Bachelor's or Master's degree in any relevant discipline.
- Minimum 3–5 years of experience in recruitment, branch operations, or team management.
- Overseas recruitment or manpower consultancy experience preferred.
- Proven ability to manage teams and achieve recruitment targets.
- Strong communication, leadership, decision-making, and problem-solving skills.
- Good knowledge of MS Excel, Google Sheets, CRM, and recruitment reporting systems.
- Ability to work independently and handle multiple recruitment projects.

Key Performance Indicators (KPIs)

- Monthly branch recruitment selections.
- Successful candidate deployments.
- Individual and overall team target achievement.
- Candidate interview attendance and selection conversion.
- Recruitment processing efficiency.
- Branch revenue and profitability.
- Staff discipline and productivity.
- Accuracy and timeliness of operational reporting.

Ideal Candidate

We are seeking a responsible, highly motivated, target-driven professional who can manage the branch as an independent business unit, take ownership of recruitment performance, maintain robust team discipline, and contribute directly to company growth.

Salary: Based on experience and qualifications, with performance-based incentives.

Work Location: As assigned by the company.

Salary: Competitive salary based on experience and performance.

Job Type: Full-time
Work Location: Kochi, Kerala

Pay: ₹25,000.00 - ₹30,000.00 per month

Experience:

- Branch Operations: 3 years (Required)

Language:

- Hindi (Required)
- English (Required)
- Malayalam (Required)

Work Location: In person

📌 Branch In charge (Kochi)
🏢 Three Star Enterprises
📍 Kochi