Product Trainer (Home-based) (Bengaluru)

Product Trainer (Home-based) (Bengaluru)

29 Oct
|
Applied Materials South East Asia Pte
|
Bengaluru

29 Oct

Applied Materials South East Asia Pte

Bengaluru

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. This posting is for an DDP New Product Introduction (NPI) instructor based in Austin, TX or Santa Clara, CA. The position requires work to be conducted within the business unit (BU) manufacturing and the development lab to learn the current products under development, gain experience on the startup and sustaining production tasks on the tool, and develop/deliver initial classroom and hands-on training on the tool. Once the tool transitions to volume production, the NPI instructor will train and certify the volume instructor, who then takes over the product from a training ownership standpoint.

The position will require learning, and application of that learning, on three fronts - (1) training fundamentals (2) existing products and (3) new product training development. Training fundamentals will cover the training methodology, tools, materials and confidence to deliver both live distance learning (LDL) and instructor-led hands-on (ILT) course delivery. Existing products start with basic operations and maintenance, followed by trouble shooting and diagnostics, and eventually mastery of the tool. Product training development will require content development and project management skills to help bring a new tool design from concept to reality, through the development of comprehensive training curriculum, student guides, and supporting materials and technologies.

Due to the scheduling of PDP/NPI product development, the NPI instructor will often be researching, gaining knowledge/experience, and developing/delivering for several new tools/chambers at a time, so project management, training/presentation experience, and technical acumen (mechanical, electrical, troubleshooting,



etc.) of semiconductor equipment is required.

45% learning the new tool and gaining knowledge and experience (mechanical, electrical, software, process, etc.) Deliver specialized New Product Introduction (NPI) technical training both in-house and at customer locations, requiring domestic and international travel. Training may occur during off-shift hours and weekends as assigned.
Follow and engage in Product Development Process (PDP) for all NPI products at Phase Gate 3 or earlier to ensure completion of NPI course to support the tool immediately prior to shipment of second tool to field.
Create and augment documentation to address gaps in released materials, evaluate instructor performance, train others in standard course development processes (Instructional System Design), and oversee course design approval.
Provide technical expertise and troubleshooting skills to assist with system repairs ensures system functionality can support course objectives ensures all safety retrofits are installed on the training systems.
Demonstrate knowledge and understanding of the Global Technical Training organization and operations, as well as the Applied Global Services (AGS) organization. Inform customers of additional Global Technical Training (GTT) courses and products, assist marketing in building customer relationships and selling GTT products, analyze customer issues and needs to identify future training opportunities, and present comprehensive training solutions.
Provide coaching and leadership to other instructors, serving as a mentor to less senior instructors for class delivery, technical development, and certification. Manage multiple projects of diverse scope and complexity, directing project team members.
Support Early Learning System (ELS) / Alpha Site engineering in-house or on engineering tools, review ECOs, and communicate with the field.
Collaborate with Engineering and Manufacturing on the first chamber build and participate in new product final testing.
Communicate with Business Units to obtain current product information for course updates and represent GTT at product NPI meetings.

Acts as a resource for colleagues with less experience may lead small projects with manageable risks and resource requirements





Solves complex problems takes a new perspective on existing solutions exercises judgment based on the analysis of multiple sources of information

Impacts a range of customer, operational, project or service activities within own team and other related teams works within broad guidelines and policies

Qualifications/Experience:

- Bachelor degree in engineering, education, or training, or equivalent military experience, PLUS 4 years of qualified semiconductor equipment experience in installation, programming, safety, maintenance, operation, troubleshooting, and repair of semiconductor machinery equipment (such as robots, programmable controllers, power supplies, pneumatics, vacuum systems, power distributions, facilities, high voltage systems, high current systems, and robot controllers), following manuals, specifications, blueprints, and schematics, and using hand tools, measuring instruments, and testing equipment
- If you have no bachelor's degree, 6 years of professional semiconductor equipment experience
- 2 years of formal or informal experience in education, performance-based training, or training/presentation delivery to external customers is desirable.
- Preferred - Nationally recognized certification in 'Instructional Design' or 2 years of formal or informal experience in curriculum development and/or instructional design. Preferred - Experience with Applied Materials Semiconductor Equipment Highly desired - experience with Applied DDP equipment a plus.

Presentation skills, written communication, training delivery, project/information management, self-development, presenting technical information, self-confidence, dealing with complexity, Microsoft Office skills
Equipment usage: office equipment, power supplies, oscilloscopes, logic analyzers, volt meters, soldering irons, hand tools, power tools, and personal computers
Semiconductor equipment skills: operations, preventive maintenance, corrective maintenance, alignments, calibrations, and system-level troubleshooting skills on analog/digital electronics
Knowledge of MS Windows applications and computer networking a plus
Experience in e-Learning a plus
Experience in videography and photography a plus
Experience in application or usage of advanced technologies (AR, VR, CGI) highly desired

Travel:
~ Position requires the ability to travel for up to 35% per year.

Relocation Eligible:
~ Full time
Travel:
Relocation Eligible:
Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

📌 Product Trainer (Home-based) (Bengaluru)
🏢 Applied Materials South East Asia Pte
📍 Bengaluru

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