We're looking for a Scrum Master to join our ever-evolving technology team and help shape the future of Global Payments.
Leads cross-functional teams to provide agile-based project deliverables and facilitates the team's work to accelerate delivery of business value by ensuring adherence to Scrum methodologies and processes. Using strong communication, facilitates the project team through the Scrum process of Release Planning, Sprint Planning for multiple product owners, Daily Scrums, Sprint Reviews and Retrospectives in a fast paced environment with competing priorities. Sets the example for Agile methods based upon the designated principles and ensures they are understood and exercised consistently within the team.
Effectively informs and negotiates with senior management on issues related to the Scrum process. Holds team accountable to Scrum values and practices. Applies advanced analysis and problem resolution skills to identify root cause to complex sources of impediments. Creates a team environment by establishing trust and transparency through collaboration and communication while preserving the Agile culture and restoring confidence.

- Engages team to make sure stories and other project deliverables to the platform team are of sufficient quality and provided in a timely manner. Supports team building and team development by utilizing the abilities and skills of individuals, and fostering a feedback culture. Initiates, builds and maintains positive relationships with IT and internal customers to ensure effective completion of project work. Creates visibility of progress, roadblocks,



risks and process adherence through dashboards/tools to engage team and stakeholders for everyday action.
- Displays broad business and technical knowledge while partnering with development leads for capacity planning and resource allocation in all Agile tools. Promotes continuous team improvement, measures the team and helps the team and individuals measure themselves to be more productive and to produce higher quality products. Ensures quality and completeness of the product through unit, integration, and regression capabilities. Educates team, project office and management on Agile software principles and practices. Uses expert analysis and problem resolution skills to identify complex and infrequent sources of impediments. Inspires creative solutions that identify the true source of impediments and demonstrates skills to remove impediments impacting the team.

It's a bonus if you have

- Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Networks with key contacts outside own area of expertise.
- Supervision - Determines methods and procedures on current assignments and may coordinate activities of other personnel (Team Lead).
- Managing Multiple Priorities - Has expert time management skills to effectively manage competing priorities. Issue Resolution - Has expert negotiation and conflict management skills to resolve unusual and complex issues within and external to the team.

📌 IT Scrum Master (Pune)
🏢 Global Payments
📍 Pune