Greetings from Synergy Resource Greetings from Synergy Resource Solutions, a leading HR Management Consultancy.
Our Client, a leading AHU & HVAC Products Manufacturing company requires a Service Engineer(AHU/HVAC) for Mumbai Location.

Position : Service Engineer
Experience: 4-5 years
Diploma/BE- Mechanical
Office time: 9:30 AM to 6:30 PM (6 days)

Service Engineer
The Service Engineer will supervise the assembly and installation of AHUs at client premises, manage after-sales service requirements, and ensure customer satisfaction. The ideal candidate will have a solid technical background in AHU installation and commissioning, excellent customer service skills, and the ability to build positive relationships with clients.
Supervision and Coordination:
Oversee the assembly and installation of AHUs at client sites.
Ensure all installations comply with company standards and client specifications.
Prepare and submit daily site status reports to the Project Manager and other stakeholders.




Ensure LD is not levied and extra claims are approved through regular, written communication.
Customer Service and After-Sales Support:
Serve as the primary point of contact for after-sales service requirements.
Handle customer calls and address any service-related issues promptly.
Provide training to customers on the operation and maintenance of AHUs.
Customer Relationship Management:
Collect appreciation letters from satisfied customers as testimonials for the company's service quality.
Utilize in-depth knowledge of AHU installation and commissioning to provide expert guidance and support.
Troubleshoot and resolve any technical issues that arise during and after installation.
Maintain detailed records of service calls, installations, and customer feedback.
Prepare regular reports on service activities, customer satisfaction levels, and any areas for

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