29 Oct
|
Taboola
|
Gurugram
Realize your potential by joining the leading performance-driven advertising company!
As a Frontline PS Support Engineer on the Support Team in our Gurugram Office, you'll play a vital role in delivering world-class technical support to our global client base, ensuring timely resolution and high customer satisfaction. You'll be the front line of support for Taboola's clients—tackling technical challenges, improving processes, and helping customers get the most from our platform. If you're passionate about delivering exceptional support and thrive in a fast-paced tech environment, this is the role for you.
Minimum 1+ years of experience in a technical support role
Hands-on experience with SQL and APIs
Proficiency in support tools such as Jira and Salesforce
Familiarity with monitoring and analytics tools like Kusto, Grafana, BigQuery, and Kibana
Strong understanding of technical support metrics and best practices
Bonus Points If You Have
Experience working in the ad-tech industry
As a Frontline PS Support Engineer , you'll bring value by:
Acting as the first point of contact for all client support needs
Responding promptly to customer support tickets and emails
Communicating technical issues clearly with both technical and non-technical stakeholders
Collaborating with global teams to maintain top-tier support service levels
If you ask Taboolars what they love about working here, they'll tell you they've been empowered to realize their full potential while growing and learning from and with smart and talented people. You can copy anything from another business but you can't copy a company's culture.
Enjoy medical benefits, a fully stocked kitchen.
We offer a hybrid work schedule with 3 days in-office, with the option to come in more often if you choose.
Taboola is an equal prospect employer and we value diversity in all forms. Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.
Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.
📌 Technical Support Engineer Hybrid working (Gurugram)
🏢 Taboola
📍 Gurugram