We are united in our mission to make a positive impact on healthcare. 5000 Fastest-Growing Private Companies in America 2024

- 2024 Spring Digital Health Awards, 'Web-based Digital Health' category for EMA Health Records (Gold)
- 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)

We Are Modernizing Medicine (WAMM)! We're a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US.

The role of Knowledge Management Specialist Level 1 (KMS1) is to assist the Knowledge Services Department by providing support to our client base regarding our learning platforms.

Provide consistent, professional, and high-quality client support to our client base through an online support queue

Communicate and collaborate across teams and departments to help resolve issues.

Become proficient on the Knowledge Services learning platforms (ModMed® U and ModMed® Communities) to provide both client and internal support.

Performs administrative duties in support of Knowledge Services projects and initiatives.

Practice and enforce text formatting, graphic layout, and other elements that are consistent with ModMed's visual brand identity.

Opportunities to support the creation of video and written educational content.

Experience And Skills Requirements

Entry level position; ModMed Benefits Highlight: At ModMed,



we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,

Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,

Allowances: Annual wellness allowance to support your well-being and productivity,

Earned, casual, and sick leaves to maintain a healthy work-life balance,

Bereavement leave for difficult times and extended medical leave options,

Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.

Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,

- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. Generous Paid Time Off and Paid Parental Leave programs,
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
- Career development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
- dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
- The imposters are creating misleading email accounts, conducting remote 'interviews,' and making fake job offers in order to collect personal and financial information from unsuspecting individuals. If you are receiving communications as described above, please report them to the FTC website.

📌 Knowledge Management Specialist(REMOTE) (Secunderabad)
🏢 ModMed India
📍 Secunderabad