Job Description :Key Responsibilities :1. Agile Program Management :- Drive and institutionalize Agile/Scrum processes across engineering teams.- Work closely with Engineering, Product and QA teams to ensure effective sprint planning, execution and closure.- Facilitate Sprint Planning, Daily Stand-ups, Backlog Grooming/Refinement, Sprint Reviews and Retrospectives.- Track sprint commitments, velocity, capacity, spillovers and delivery predictability.- Identify process gaps and continuously improve Agile maturity across teams.- Ensure Agile ceremonies result in meaningful outcomes rather than becoming process formalities.- Track dependencies across multiple teams and proactively identify execution risks.2. Program Tracking & Execution :- Own end-to-end tracking of technology programs from planning through release.- Establish clear milestones, deliverables, owners, dependencies and timelines.- Maintain program RAID logs covering Risks, Assumptions, Issues and Dependencies.- Identify execution bottlenecks and drive teams toward timely resolution.- Follow up rigorously on action items and commitments.- Escalate risks and issues proactively with appropriate context and data.- Work across Engineering, QA, Product, DevOps, Infrastructure, Security and other functions to ensure smooth execution.3. Data-Driven Program Management : - Build and maintain program dashboards and reports covering key engineering metrics.- Analyze data from Jira, Excel and other engineering/project management tools.- Track metrics such as sprint velocity, commitment vs. delivery, spillovers, cycle time, lead time, defect trends, defect leakage, release readiness, deployment frequency, release stability, open risks/issues, dependency ageing and resource/capacity utilization.- Identify trends, anomalies and execution risks from the data.- Go beyond reporting numbers and provide analytical insights and recommendations.- Create concise and management-friendly reports for senior leadership.- Establish a strong culture of fact-based decision making.4. Reporting & Communication :- Own weekly/monthly technology program reporting.- Consolidate information from multiple engineering and functional teams into a single accurate view.- Present program health, progress, risks, dependencies and key decisions required.- Prepare executive-level dashboards and management reports.- Ensure reporting is accurate,



consistent, data-backed, concise and action-oriented.- Communicate complex technical and execution issues clearly to both technical and non-technical stakeholders.5. Release Management :- Have a robust understanding of the end-to-end software release lifecycle.- Work with Engineering, QA, DevOps and Product teams to establish release readiness.- Track feature readiness, development completion, QA completion, regression status, critical/high-priority defects, performance testing, infrastructure readiness, deployment readiness, rollback plans and production validation.- Ensure release dependencies and risks are identified well in advance.- Drive release go/no-go discussions using objective data and clearly defined criteria.- Track post-release issues and ensure appropriate closure and RCA.6. Technical Understanding :- Understand engineering discussions and challenge assumptions where required; the role does not require full-time hands-on development.- Working knowledge of SDLC, Agile/Scrum, software architecture fundamentals, APIs/backend systems, databases, DevOps and CI/CD, cloud/infrastructure fundamentals, QA/testing methodologies, production release processes, and monitoring/logging/incident management.- Be able to understand what engineering teams are doing, why something is delayed, what the technical dependency is, and what the actual risk to the program is.Tools & Technical Skills :- Jira : advanced understanding of workflows, dashboards, reports, JQL and Agile metrics.- Microsoft Excel : strong proficiency including Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS/COUNTIFS, conditional logic, data analysis, charts and dashboards.- PowerPoint / presentation tools : strong proficiency for management reporting.- Good to have : Confluence, Power BI/Tableau, Git/GitHub/GitLab, CI/CD tools,



cloud platforms and monitoring/observability tools.Desired Background :- 5 - 7 years of overall experience in software/technology organizations.- Prior experience in Software Development, QA/Testing, Technical Project Management, Program Management or Engineering Operations.- Candidates who started their careers in Development or QA and transitioned into TPM/Program Management are particularly preferred.- Demonstrated experience working with multiple engineering teams and cross-functional stakeholders.- Experience managing technology programs from requirement/planning through production release.Core Competencies :- Agile & Process Excellence : deep practical understanding of Agile/Scrum and ability to identify and improve ineffective processes.- Analytical Thinking : extremely comfortable with data; strong attention to detail; ability to identify patterns, trends and anomalies and convert raw data into meaningful insights.- Communication : excellent verbal and written communication, strong stakeholder management and interpersonal skills, and ability to communicate with engineers, QA, Product, DevOps and senior leadership.- Execution Orientation : highly organized, structured, proactive and strong on ownership, follow-through and cross-functional execution.- Problem Solving : ability to understand root causes, distinguish genuine technical risks from routine execution noise, and drive resolution without necessarily having direct authority.Educational Qualification :- Preferred : B.E. / B.Tech in Computer Science, Information Technology or related discipline; MCA.- Equivalent technical education and relevant experience may also be considered.What Success Looks Like :- Provide leadership with a single, accurate and data-backed view of technology execution.- Ensure Agile processes are being followed effectively and continuously improved.- Identify delivery risks and dependencies before they become critical issues.- Improve sprint and release predictability.- Bring discipline and transparency to the software release process.- Reduce execution bottlenecks through structured follow-up and cross-functional coordination.- Build high-quality dashboards and reports that enable better decision making.- Understand technical discussions sufficiently to identify gaps, challenge assumptions and escalate meaningful issues.- Establish a culture of ownership, accountability, transparency and data-driven execution. (ref:hirist.tech)

📌 Technical Program Manager (Gurugram)
🏢 Digicomplish Technologies
📍 Gurugram