We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Join Megaport, a global leader in Network as a Service (NaaS), as we continue to expand.
We’re looking for a Technical Support Engineer with a background in networking who is passionate about helping customers and solving technical problems.
You’ll be the first point of contact for our customers, helping resolve technical and account-related issues via phone and web-based support. This is a dynamic, high-growth opportunity to work on real-world networking challenges while collaborating with teams around the world.
This role is ideal for someone looking to grow their career in a global tech company with a solid engineering culture and supportive team environment.