With over 140 years of Swiss engineering heritage, Sécheron Hasler Group is a global leader in high-power electrical and electronic equipment. Our solutions power railways, renewable energy, DC and AC networks, and industrial systems worldwide trusted for their precision, reliability, and innovation.

Common Services : Behind every outstanding innovation is a strong foundation. Our Common Services teams spanning IT, HR, finance, and more, enable excellence across the Group. For the expansion of our team, we are seeking to hire in Bangalore a dynamic and motivated IT Support Engineer .

We are seeking a highly skilled and self-reliant IT Support Engineer to take full ownership of day-to-day IT operations across end-user support, Microsoft 365 services, infrastructure, networking, and security. This role is ideal for someone with a broad technical background who can work independently, troubleshoot complex issues, and ensure the smooth running of all IT systems and services. End-User Support & Microsoft 365:

Provide advanced Level 1 and 2 support across end-user hardware, software, and mobile devices ensuring SLA compliance and quality resolution

Oversee device lifecycle management (laptops/desktops), imaging, and deployment processes

Manage and optimize Microsoft 365 services, including:

Exchange Online, Teams, SharePoint, OneDrive, Intune/Endpoint Manager, Azure AD, Defender for Endpoint.

Ensure device compliance, patching, and security via Microsoft Endpoint Manager.





Server & Infrastructure Management:

Administer Windows Server environments , including:

Active Directory, Group Policy, DNS, DHCP.

Perform server patching, monitoring, and backup operations.

Support virtualization platforms and basic storage/network integrations as needed.

Troubleshoot and resolve server-side issues and performance bottlenecks

Networking & Security:

Configure and support network equipment including managed switches, VLANs, and basic routing..

Maintain and support perimeter security using Sophos XG/UTM firewalls (policies, VPNs, remote access).

Monitor and respond to security alerts and incidents, and support implementation of endpoint protection policies.

Operations & Continuous Improvement:

Contribute to IT projects, including migrations, upgrades, and rollouts..

Required Skills & Experience:

- 5+ years of experience in IT support and infrastructure operations.
- Strong knowledge of Microsoft 365 administration, including modern desktop, email, collaboration, and device management.
- Solid understanding of Windows Server, Active Directory, DNS, DHCP, and Group Policy.
- Networking experience with switches, VLANs, and firewall systems.
- Hands-on experience with Sophos firewall and Microsoft Defender or similar security tools.
- BE/ B.Tech - CS, IT

Microsoft 365 Certified: Microsoft 365 Certified: Microsoft 365 Certified: CompTIA Security+ / Network+

ITIL Foundation

📌 ICT Technical Support Engineer (Karnataka)
🏢 Sécheron Hasler Group
📍 Karnataka