Job Summary: We are looking for a detail-oriented and proactive Customer Support Executive to manage and support our network of medical distributors. The ideal candidate will act as a key liaison between the company and distributors, ensuring smooth operations, timely communication, and high levels of satisfaction.

Experience: 1- 3 years of experience in customer support, sales coordination, or distributor management, preferably in the medical or healthcare sector.

*Hindi language is Mandatory.

Key Responsibilities:
Serve as the first point of contact for all distributor-related queries, issues, and support.
Manage order processing, and coordination with distributors.
Maintain up-to-date records of distributor communications, agreements, and performance.
Ensure timely follow-ups on payments, stock status, product dispatches, and complaints.




Assist in onboarding current distributors and ensure they are trained in company processes and product knowledge.
Support promotional campaigns, product launches, and sales initiatives at the distributor level.

Preferred Skills:
Bachelor's degree in science, Commerce, Business Administration, or related field
Excellent communication and interpersonal skills.
Strong problem-solving ability and attention to detail.
Hindi language is Mandatory.
Proficient in MS Office (Excel, Word, Outlook); experience with CRM and SAP systems is a plus.
Ability to handle multiple tasks and prioritize effectively under pressure.
Experience in handling distributors or channel partners in the medical or diagnostics industry.
Understanding of medical products, regulatory requirements, and supply chain dynamics.

📌 Customer Relationship Management Executive (Chennai)
🏢 Athenese Dx Private
📍 Chennai