Technical Support Assistant - Planning (Bengaluru)

Technical Support Assistant - Planning (Bengaluru)

29 Oct
|
ALSTOM
|
Bengaluru

29 Oct

ALSTOM

Bengaluru

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.

Signalling and Infrastructure products: maintenance, modernization, technical support and parts services.

Several solutions are being implemented to optimize Alstom Service business processes and provide services to customers: maintenance management system, service execution system, maintenance documentation, dashboards, eCommerce for spare parts, customer web portal, eLogbook, maintenance planning optimization… based on technologies such as SAP, Salesforce, Apriso, Anaplan, Arbortext, QlikSense, Maximo a.s.The IS&T; (Information System & Technology) Service team supports the maintenance business on several processes: warranty, maintenance and service execution. One major role of the team is to design, deliver and support Maintenance Management System based on Maximo technology to Alstom projects worldwide.
He / She will need to interact with internal and external stakeholders in order to respond to our increased number of MMS deployments.

Building Alstom Maximo Core Model based on functional analysis and functional requirements
Install and configure Maximo application based on Core Model for Alstom maintenance project, Alstom customer, Consortium…




Deliver clear technical analysis of the solutions, that demonstrate clearly what will be developed, how it meets the functional requirements and how it preserve the system integrity.
Review deliverables produce by junior resources to ensure the deliverables and documentation is at the right level of quality.
Interacting with Operations teams by providing technical expertise when needed, especially for complex problems
Lead technical workshops with functional experts and or/business stakeholder to ensure shared understanding of the processes and requirements.
Able to independently build and design technical solution adhering to application performance guidelines and Alstom security standards
Continuously find ways to achieve performance optimization of the Solution.
In addition, you will be constantly liaising between partners, Maximo functional experts, project managers and local business to drive the different projects technical deliverables successfully. Your technical expertise will be needed to deliver the different projects with high quality and on time.

Excellent written, verbal and interpersonal skills are a must because you will need to work autonomously in a worldwide & multicultural environment.



TECHNICAL COMPETENCIES & EXPERIENCE
Significant hands-on experience with IBM Maximo, including technical leadership across multiple implementation, upgrade, integration, or migration projects. Eight or more years of relevant experience is preferred; Solid experience with IBM Maximo Manage, within IBM Maximo Application Suite 9.x, and a solid understanding of MAS architecture and deployment components.

Strong experience with Maximo configuration, customization and technical solution design
Demonstrated experience with Maximo Integration Framework, REST APIs, automation scripts, and enterprise integration patterns.

Experience designing and executing data migration solutions, including validation and reconciliation.
Working knowledge of SQL and relational databases (Oracle)
Experience reviewing code and technical deliverables
Professional fluency in written and spoken English
Bachelor’s degree in engineering, information technology, computer science, or a related discipline, or equivalent professional experience.

Experience with Maximo Asset Configuration Manager, Maximo Transportation
Knowledge of SQL server Database
Experience in rail, transportation or another asset-intensive industry
An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.

📌 Technical Support Assistant - Planning (Bengaluru)
🏢 ALSTOM
📍 Bengaluru

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