Job Summary

We are looking for an experienced AEM Support Engineer to manage and support Adobe Experience Manager environments, troubleshoot production issues, and maintain infrastructure stability across on-premises and cloud environments.

Key Responsibilities

Administer and support AEM on-premises and AEM as a Cloud Service (AEMaaCS).

Configure and troubleshoot Apache Web Server and AEM Dispatcher.

Monitor production systems, resolve incidents, and perform root cause analysis.

Support deployments, upgrades, backups, and performance optimization.

Manage Azure infrastructure, DNS, networking, load balancing, and failover.

Coordinate with development and infrastructure teams to resolve technical issues.

Mandatory Skills

Adobe Experience Manager (AEM/CQ) administration and production support.





AEM on-premises and AEMaaCS.

Apache Web Server and Dispatcher.

Azure cloud infrastructure, DNS, and networking.

SQL/MySQL fundamentals and troubleshooting.

Incident management, monitoring, and root cause analysis.

Good-to-Have Skills

Akamai CDN.

Datadog, Recent Relic, Splunk, or OpsGenie.

LDAP/SAML integration.

AEM administration, deployment, and DevOps practices.

AEM or DevOps certification.

5 Primary Skills

AEM Administration and Support

AEM On-Premises and AEMaaCS

Apache Web Server and Dispatcher

Azure Cloud and Networking

Production Support and RCA

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