Job Description:- •Manage ServiceNow major upgrades on a bi-annual basis.
- Manage ongoing ServiceNow patching and defect remediation on a monthly basis.
- Manage regular ServiceNow deployments to UAT and Production environments for development Sprints.
- Assist with developing/expanding release automation to help simplify the NAB release and deployment processes.
- Conduct minor developments within the Integrated Risk Management (IRM)/Governance, Risk, and Compliance (GRC) applications in ServiceNow.
The candidates would likely have the following experience and certifications:
- Certified System Administration in ServiceNow (required).
- Certified Application Developer in ServiceNow (not required – but beneficial).
- Certified Implementation Specialist – IT Service Management in ServiceNow (not required – but highly beneficial).
- 3 Years of experience within the ServiceNow ecosystem.