About Avaya
Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.
The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.
At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.
Research and Development
Software Engineering
We are seeking a highly experienced SDET, Test Automation Engineer with a strong background in building scalable SaaS test automation development, framework, CI-CD, preferably in the contact center or communications technology space. You will play a key role in designing, developing, and maintaining end-to-end automation frameworks, PoCs across the stack from UI, microservices, Performance and E2E workflows.
This is a critical role that demands strong problem-solving skills, full lifecycle development experience, and a deep understanding of both backend and frontend technologies.

Develop scalable, high-performance test automation framework and test automation scripts.
Well versed with programming and scripting languages with strong debugging skills, either of C, Java, TypeScript, Python
Contribute to all phases of the STLC, from planning and design to implementation, testing, deployment, and support.
Work closely with Product Managers, UI/UX designers, DevOps, and QA teams in an Agile/Scrum setting.
Implement and maintain end-to-end testing using Playwright and other automation frameworks, with BDD Gherkin.
Well versed with AI driven automation framework and concepts such as auto healing.
Ensure code quality, maintainability, and security through code reviews, unit testing, and CI/CD best practices.
Well versed with performance engineering concepts,



performance testing tools such as JMeter, K6.
Conduct code reviews, mentor junior developers, and promote software development best practices.
7+ years of hands-on software development experience in full-stack roles.

- Experience with Playwright or equivalent test automation tools (e.g., Cypress, Selenium).
- Experience with microservices architecture, Docker, and Kubernetes.
- Hands-on experience with SQL and NoSQL databases (e.g., PostgreSQL, MongoDB, Cassandra).
- Experience with cloud platforms (AWS, GCP, or Azure).
- Proven experience working on SaaS-based applications with high availability and scalability.
- Experience integrating with third-party APIs and real-time communication tools (e.g., Background in contact center software, customer engagement platforms, or VoIP systems.

Experience with performance tuning, observability tools (e.g., Contributions to open-source projects or active involvement in the developer community.
Prior experience at a SaaS or contact center technology company, especially those building customer service, call center, or communication platforms.
Promotes Agile values and principles
Planning and problem solving with product management and delivery Squads
Outstanding communication, facilitation, negotiation, and coaching skills
Bachelor's or master’s degree in computer science, Engineering, or a related technical field.
Experience
6 - 8 Years of Experience
Bachelor degree or equivalent experience
Master degree or equivalent experience
Federal Contractor. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively.

📌 Software Engineer (f/m/d) - Technology Development (Pune)
🏢 Avaya
📍 Pune