Role Description

Key Responsibilities : 1) Customer Support and Demonstrations:

- Assist customers with software demos, showcasing the capabilities and benefits of our products.
- Provide technical support and troubleshooting for customers using our software solutions.
- Develop and maintain strong relationships with customers, ensuring their satisfaction and success.

2) Software Testing:

- Test new software releases to identify bugs and potential issues.
- Provide detailed feedback and reports to the development team to aid in continuous improvement.
- Collaborate with the development team to ensure high-quality software releases.

3) Quotations and Offers:

- Prepare quotations and offers for customers on a project basis.
- Collaborate with the sales team to ensure accurate and timely delivery of quotations.
- Understand customer requirements and provide tailored solutions to meet their needs.

4) Content Creation and Webinars:

- Organize and conduct webinars to educate customers about new updates and features.




- Prepare blogs and instructional videos explaining how to use new features and updates in the software.
- Stay up-to-date with the latest developments in Additive Manufacturing and 3D Scanning technologies.

5) Technical Expertise:

- Provide technical insights and support for internal teams and customers.
- Conduct training sessions and workshops for customers and internal staff.

6) Day-to-Day Tasks:

- Assist with various administrative and operational tasks as needed.
- Support the team in organizing and managing customer projects.
- Contribute to the continuous improvement of processes and workflows.

Industry

- Software Development
- 3D Printing
- 3D Scanning
- Jewelry Manufacturing

Employment Type

Fu

Job Types : Full-time, Permanent

Pay: ₹35,000.00 - ₹50,000.00 per month

Perks :

- Flexible schedule
- Food provided
- Paid sick time
- Paid time off

Application Question(s):

- Do you have any experience in the 3D Printing Industry?

Work Location: In person

📌 3D Printing Engineer (Mumbai)
🏢 MIRA3D (Samisan Tech
📍 Mumbai