Description : About Us

Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

Why We Do What We Do

In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logístical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.

Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of cutting-edge solutions,



ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare perks, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture.

Position Overview

Technical Program Manager - AI-Enabled Engineering Pods

- Role Title: Technical Program Manager - Full Stack, Cloud & AI Engineering
- Location: Hyderabad, India
- Experience Required: Minimum 14+ years of experience

We are looking for a seasoned Technical Program Manager to lead and manage multiple cross-functional engineering pod teams based in Hyderabad. This role requires strong technical depth, hands-on understanding of modern full stack engineering practices, cloud-native platforms, DevSecOps, and practical experience using AI and Gen AI platforms to improve engineering productivity, delivery predictability, quality, and operational excellence.

Key Responsibilities

Program & Delivery Leadership

- Own end-to-end program execution across planning, design, development, testing, release, deployment, and production support.




- Drive delivery predictability across multiple pods by managing scope, schedule, dependencies, risks, milestones, and release commitments.
- Partner with product owners, architects, engineering managers, QA leads, DevOps teams, security teams, and business stakeholders to ensure successful execution.
- Establish clear operating rhythms across sprint planning, backlog refinement, architecture reviews, dependency tracking, release planning, and production readiness.
- Monitor execution health across pods and proactively address blockers, capacity gaps, technical risks, and cross-team dependencies.
- Drive alignment between business objectives, product priorities, technical architecture, and delivery execution.
- Ensure programs are delivered with strong focus on quality, security, scalability, maintainability, and operational stability.

Technical Program Management

- Facilitate technical design discussions across.NET Core, Angular, REST APIs, microservices, cloud platforms, databases, DevSecOps, and integration platforms.
- Partner with architects and senior engineers to validate solution approaches, identify architectural risks, and ensure adherence to enterprise standards.
- Ensure engineering teams follow clean architecture, SOLID principles, secure coding practices, CI/CD standards, and cloud engineering best practices.
- Track and manage technical debt, platform modernization initiatives, production stability issues, and engineering improvement plans.
- Support teams in resolving production issues related to performance, scalability, reliability, integrations, cloud services, and deployment pipelines.
- Ensure delivery teams adopt appropriate engineering metrics, including sprint predictability, defect leakage, deployment frequency, change

📌 Technical Delivery Manager (Hyderabad)
🏢 Zelis
📍 Hyderabad