Key Responsibilities :

- Support the virtual command center team that escalates health alerts to hospitals and field ops.
- Assist hospitals and patients with setup process and problem resolution for smooth execution and scaling.
- Assist with the full operational execution of internal revenue generating compliance platform
- Circle health.
- Coordinate with the field team whenever necessary.
- Build and manage relationships with nurses and patients.
- Provide analysis of frequent issues/alerts escalated and support the team in ensuring long time solutions are created to mitigate the same.

Skills :

- Educational Qualification - PUC/Diploma.
- Minimum 4-5 years experience.
- Valuable communication and presentation skills. Must be able to articulate well.
- Prior experience of managing teams.
- Prior experience of setting up operations processes.
- Must have prior experience of CRM/IVR systems.
- Should have a reasonable understanding of operations.
- Should possess business acumen and should be results oriented.

Vision & Mission

Save Million lives with Health AI

Dozee is India’s leading AI-Powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS). A solution that continuously monitors patients and provides early warnings of clinical deterioration, enabling timely interventions and enhancing patient safety in hospitals, nursing facilities and patient homes. A "Made in India for the World" solution, Dozee has pioneered the world’s first non-contact blood pressure monitoring system. Trusted by leading healthcare providers in India, the USA, and Africa, Dozee is transforming patient safety and care by enhancing outcomes and reducing costs.

- Dozee is adopted by 300+ hospitals and monitors 16000+ beds across 4 countries .



Dozee has monitored over 1 Mn Patients, Delivered 35000+ Life Saving Alerts and Saved 10 Mn+ Nursing Hours.

Videos

- Science Behind Dozee : Ballistocardiography & Artificial Intelligence
- 100 Dozee deliver 144 life saving alerts and INR 2.7 Cr of saving - Sattva Study
- Dozee saves life of a mother at home
- Leading Healthcare Game changers work with Dozee
- Introducing Dozee VS
- Dozee Shravan - A clinical grade RPM service

Dozee in News : Media House

Date

Article

Bloomberg

Oct 21, 2024

From AI Beds to Remote ICUs, Startups are plugging India's health Gaps

News18

Oct 26, 2024

Now, You Can Remotely Monitor Your Loved Ones in Hospital With Bengaluru Start-Up's 'Shravan'

Analytics India Magazine

Oct 29, 2024

Dozee Harness AI for Personalised Patient Care

ET HealthWorld

Sep 16, 2024

We trust AI everyday - From Google Maps to Smartphones, So why not use it to enhance patient safety in healthcare?

BW healthcareworld

Oct 29, 2024

Dozee's AI-Powered System Predicts Patient Deterioration 16 Hours in Advance

- A tertiary care hospital study published in JMIR _, _validated Dozee’s Early Warning System (EWS), showing it identified 97% of deteriorating patients, provided alerts ~19 hours in advance , and generated 5x fewer alerts, reducing alarm fatigue and improving patient outcomes.
- A study at King George Medical University, Lucknow,



and published in Frontiers in Medical Technology demonstrated that Dozee’s automation can potentially save 2.5 hours of nursing time per shift , improving workflow efficiency and allowing more focus on patient care.
- A study on remote patient monitoring in general wards published in Cureus found that 90%+ of healthcare providers reported improved care and patient safety, 74% of patients felt safer , and there was a 43% increase in time for direct patient care.
- Research by Sattva , an independent consulting firm, demonstrates Dozee's substantial impact: for every 100 Dozee-connected beds, it can save approximately 144 lives , reduce nurses’ time for vital checks by 80% , and decrease ICU average length of stay by 1.3 days.

Key Highlights

- Founded : October, 2015
- Founders : Mudit Dandwate, Gaurav Parchani
- Headquarters : Bangalore, India u007C Houston, USA u007C Dubai, UAE
- Key Investors & Backers : Prime Ventures, 3one4 Capital, YourNest Capital, Gokul Rajaram, Demis Hassabis, BIRAC (Department of Biotechnology, State Bank of India, and Dinesh Mody Ventures, Temasek Foundation, Horizons Ventures
- Stage : Series A+
- Team Strength : 280+
- Business : Providing Continuum of care with AI-powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS) for Hospitals and Home.
- Certifications & Accreditations : ISO13485:2016 Certified, ISO27001:2022 Certified, CDSCO Registered, FDA510K Cleared for the flagship product Dozee Vitals Signs (VS) measurement system and SOC2 Type II Certified
- Achievements
- Forbes India 30 under 30
- Forbes Asia 100 to Watch
- Times Network - India Health Awards 2024 for AI innovation in Bharat Healt

📌 Customer Success Associate - Remote (Bengaluru)
🏢 Dozee
📍 Bengaluru