29 Oct
|
Tonzo india
|
Okhla
Key Responsibilities: 1.I nside Sales & Lead Handling
Make outbound follow-up calls on leads generated from marketing, website, and field team.
Qualify leads and understand technical requirements of customers.
1. Technical Product Consultation
Explain technical features, specifications, compatibility, and use-cases of products.
Provide product comparisons and technical clarifications.
3. Quotation & Order Processing
Prepare and share quotations, proforma invoices, and product details.
Coordinate with accounts, logistics, and warehouse for order processing & dispatch.
Track orders, delivery status, and payment follow-ups.
4. Customer Coordination & Support
Maintain strong relationships with dealers, resellers, and end customers.
Handle pre-sales queries and basic post-sales coordination.
5. Customer Relationship Management
Build and maintain long-term relationships with dealers, channel partners, and end customers.
Address pre-sales queries and coordinate post-sales support with the service team as required.
Ensure high standards of customer satisfaction and service quality.
6. Reporting & Compliance
Update and manage lead and sales data in CRM systems or internal trackers.
Prepare daily, weekly, and monthly sales activity reports.
Adhere to company sales policies, pricing guidelines, and compliance requirements.
Qualifications & Skills: Diploma / Bachelor’s degree in Electronics, IT, Engineering, or Business administration
Proven experience in inside sales, preferably within a technical or electronics-focused organization.
Solid verbal and written communication skills.
Pay: ₹15,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Inside Sales Executive (Okhla)
🏢 Tonzo india
📍 Okhla