Your Journey at Crowe Starts Here : At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

What It Means to Be a Consultant at Crowe Consulting is a dynamic business focused on solving problems for our clients and serving our core markets through innovative solutions. As technology and AI continue to reshape the consulting landscape, we are looking for individuals who are curious, adaptable, and eager to learn. At Crowe, consultants are expected to build both technical and transferable skills, think critically, and use technology to solve real business problems. In this role, you will continuously learn, collaborate across teams, and explore how tools, including emerging AI capabilities, can improve efficiency, insights, and client outcomes.

In management at Crowe, you play a pivotal role in leading teams, guiding project execution, and deepening client relationships. You are expected to contribute to account planning, identify opportunities to add value, and ensure high-quality delivery. As your responsibilities expand, you take on broader account ownership, balancing project leadership with growing involvement in client strategy and solution development.





Success in this role comes from a growth mindset, strong communication skills, advanced critical thinking, and the ability to navigate new challenges with confidence.

Responsibilities

- Design, develop, configure, and maintain scalable solutions on the ServiceNow platform using platform development best practices.
- Develop and maintain REST and SOAP integrations with internal and third-party enterprise systems.
- Design and optimize Service Catalog offerings, workflows, record producers, and self-service experiences using Employee Center, Service Portal, and UI Builder.
- Build and support Workspace experiences, Next Experience components, and mobile capabilities.
- Design and maintain data models, CMDB structures, and Common Service Data Model (CSDM) relationships where applicable.
- Collaborate with solution architects and technical leads to develop scalable, maintainable, and upgrade-friendly platform solutions.
- Translate business requirements into technical designs and implementation plans using Agile methodologies.
- Perform code reviews, troubleshoot complex platform issues, optimize performance, and support testing and deployment activities.
- Lead technical discussions, client workshops, and design sessions while providing guidance on ServiceNow platform capabilities and best practices.
- Produce clear technical documentation, development standards, and implementation artifacts.




- Mentor junior developers and contribute to the continuous improvement of development processes and coding standards.

Basic Qualifications

- 5+ years of professional software development or platform engineering experience, hands-on ServiceNow development experience.
- Experience designing, developing, and implementing enterprise solutions on the ServiceNow platform.
- Experience working within Agile delivery methodologies.
- Excellent analytical, problem-solving, communication, and consulting skills.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Bachelor’s degree
- Certification in ServiceNow Certified System Administrator (CSA)

Preferred Qualifications

- Strong JavaScript development skills and proficiency with ServiceNow scripting APIs and development frameworks.

- Experience with Flow Designer, IntegrationHub, App Engine Studio, Service Portal, UI Builder, and Workspace development.

- Certifications in any of the following:

- ServiceNow Certified Application Developer (CAD)

- One or more ServiceNow Certified Implementation Specialist (CIS) certifications (ITSM, ITOM, ITAM, HRSD, CSM, SPM, IRM, or other product areas)

- ITIL Foundation Certification

- Experience building and supporting REST/SOAP integrations and API-based solutions.

- Experience with CMDB, CSDM, Discovery, or Service Mapping is preferred.

- Familiarity with source control, Git, update sets, CI/CD, and DevOps practices.

- Understanding of ITIL concepts and enterprise service management processes.

- Experience developing across multiple ServiceNow product areas is highly desirable.

- Ability to lead technical solution design while mentoring other developers.

Our Perks

📌 Servicenow Lead Developer (Noida)
🏢 Crowe Capability Center – India
📍 Noida