Minimum Qualifications

- Minimum 2 years of experience in IT support, QA testing, or technical operations
- Strong written English communication skills
- Ability to clearly document and communicate issues to developers
- Robust attention to detail and problem-solving skills
- Ability to manage multiple support requests
- Comfortable working night shift hours aligned with US operations

Key Responsibilities

Quality Assurance (QA)

- Perform QA testing on software updates and system changes
- Identify bugs, usability issues, or performance concerns
- Document and report issues clearly to the development team
- Verify that previously reported issues have been resolved
- Assist with testing new features prior to deployment

Technical Support & Communication

- Provide first-level troubleshooting assistance when possible
- Escalate technical issues to the development team when necessary
- Maintain documentation of reported issues and resolutions
- Ensure support requests are tracked through to completion

Work Location: Remote

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

📌 IT Liaison / Support & QA Coordinator with Project Management (Thane)
🏢 Noble Printing Press
📍 Thane