About Metrika Moduler Solutions

Metrika Moduler Solutions is a growing modular furniture company serving B2B clients —corporate offices, interior designers, architects, and corporate dealers. We're scaling rapidly and need someone who can keep complex, multi-stakeholder orders flowing smoothly between clients, our team, and the factory.

The Role

Key Responsibilities

B2B Client Coordination :

- Receive and qualify B2B order enquiries (corporate offices, designers, architects, dealers)
- Schedule and facilitate client calls for project briefs, site visits, and specification discussions
- Clarify complex project requirements, customization needs, and timelines
- Provide regular project updates and anticipate client concerns
- Manage multiple parallel projects with different stakeholders and deadlines
- Build strong relationships with repeat B2B clients and partners

Factory Liaison & Order Management :

- Communicate detailed order specifications, custom requirements, and tight timelines to the factory
- Track production progress and flag delays or quality concerns immediately
- Coordinate delivery schedules, logistics, and site-specific installation needs
- Manage post-delivery follow-ups and resolve any specification mismatches
- Keep detailed records of all project milestones and communications

Administrative & Process Support :

- Maintain organized project tracking (spreadsheets, timelines, status updates)
- Prepare quotations, order confirmations, and project documentation
- Create client-facing communication summaries and project briefs
- Identify process bottlenecks and suggest improvements to reduce manual work
- Support team with scheduling, data management, and follow-ups

Who You Are

Essential :

- Strong phone communication skills —you're professional, clear, and can handle demanding clients
- Excellent organizational ability —B2B projects are complex with multiple moving parts; you thrive in this




- Attention to detail —one miscommunication on specs = expensive rework
- Willing to learn furniture design, specifications, and B2B sales cycles
- Proactive problem-solving—you flag issues before clients discover them

Preferred :

- Experience in the furniture industry (B2B preferred—dealers, architects, designers)
- Background in B2B sales coordination, project management, or order management
- Experience managing multiple stakeholders (clients + internal teams)
- Familiarity with corporate client expectations and project workflows
- CRM or project management system experience

Nice to Have

- Knowledge of furniture industry ( not neccesary, but should be willing to learn
- Quote/proposal management experience

What We're Looking For

Someone who:

- Gets B2B complexity —multiple decision-makers, long sales cycles, high stakes
- Communicates with precision —corporate clients don't tolerate vagueness
- Thinks ahead —you anticipate delays, spec changes, and client concerns
- Manages pressure —B2B timelines are often tight; you stay calm and on top of it
- Grows into the role —furniture knowledge, client relationships, process improvement
- Is genuinely interested in understanding how our products solve corporate design challenges

What You'll Get

- Competitive salary (based on experience)
- Flexible working hours (task-based, with peak hours around 8 AM for client calls)
- Direct exposure to B2B sales, project management, and operations
- Opportunity to grow into client relationship management or operations leadership as we scale
- Professional development and furniture industry knowledge
- Work that directly impacts revenue and client satisfaction

Why This Role Matters

B2B clients are our lifeblood. They expect flawless coordination, transparent communication, and proactive problem-solving. You'll be the person keeping projects on track, clients happy, and the factory aligned. When you do this well, everything else scales.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Client Liaison Assistant (Mumbai)
🏢 Metrika Moduler Solutions
📍 Mumbai