- Responsible for monitoring and maintaining assigned accounts - customer calls, customers reconciliations
- Calling owners for Payment of Service Charges as per Collection Policy
- Prepares Daily collection report & Weekly Collection Statement
- Advise customers of necessary actions and strategies for debt repayment
- Sending Reminders as per Service Charges Collection Policy
- Using Mollak Software for collection and communication to the unit owners
- Using Anacity software for allocation & Reconciliation of Receivable
- Recommended Actions to be taken for the defaulters as per Service Charges Collection Policy to Collection head/Finance Manager
- Update the Bank tracker on regular basis