Job Description: Practical experience in the Reinsurance domain with solid knowledge of both Ceded and Assumed Reinsurance functions. - Experience in managing end-to-end reinsurance operations and leading large teams sizes - Strong understanding of reinsurance processes, process controls, SLA management, dashboard reporting, and escalation handling. - Ability to drive quality initiatives, process improvements, and operational transformation. - Excellent analytical and problem-solving skills with proficiency in MS Excel and other Microsoft Office tools. - Experience in DuckCreek RI system and Oracle Financial system preferable - Experience collaborating with onshore teams, auditors, internal stakeholders, and cross-functional teams. - Flexible to work in any shift to support global operations. - Responsibilities: Drive quality initiatives, process improvements, and transformation projects. - Establish, monitor, and measure robust process controls. - Lead, mentor,



and manage large team sizes - Handle Level 2 escalations and ensure timely resolution - Prepare and monitor SLA and operational dashboard reports. - Collaborate with internal stakeholders including Compliance, HR, Training, Transformation, and Process Excellence teams. - Coordinate with onshore teams for daily operational activities. - Support internal and external audits by providing required documentation and ensuring compliance. - Work with trainers and SMEs to enhance training materials and improve team capability. - Qualifications: Bachelor's degree or equivalent qualification. - Practical experience in the Reinsurance domain & 12+ years of experience in reinsurance domain - Strong knowledge of Ceded Reinsurance and understanding of Assumed Reinsurance processes - Knowledge of Duck Creek RI system and Oracle Financial system preferable

📌 Senior Manager (Noida)
🏢 EXL Service
📍 Noida