- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
Qualifications :
- A bachelors degree in administration or a related field.
- A minimum of 3 years experience is must.
- Excellent interpersonal and communication skills.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
Pay: ₹250,000.00 - ₹300,000.00 per year
Perks :
- Cell phone reimbursement
Experience :
- Customer relationship management: 3 years (required)