Department : Sales

Location : Raipur, Ahmedabad

Reporting To : Sales Manager

Designation :Receptionist

Job Summary

We are looking for a polite, well-organized, and presentable Receptionist to manage the front desk of our sales office. The role involves handling walk-in clients, managing calls, coordinating with the sales team, and ensuring a smooth and skilled first impression for visitors.

Key Responsibilities

- Greet and welcome walk-in customers, clients, and visitors in a professional manner
- Maintain the visitor register and ensure proper entry protocols
- Coordinate customer meetings and inform the sales team about visitor arrivals
- Handle basic customer inquiries and route them to the appropriate department
- Assist in appointment scheduling and follow-ups, as required
- Handle and oversee daily sales office operations, staff coordination, and administrative support
- Support the sales team with routine administrative tasks
- Maintain office records, forms, files, and stationery inventory
- Track and update stationery usage and prepare inventory reports
- Handle courier, dispatch, and incoming/outgoing mail
- Cross-check all departmental reports for accuracy and completeness
- Verify and maintain correctness of CRM data entries
- Provide ledger and account details to the sales team whenever a customer visits the store
- Review and cross-check designs uploaded on Vastra
- Perform quality checks on samples before approval




- Manage visual merchandising and article setup as per company guidelines
- Set up and maintain mannequins with the latest styles and proper display standards
- Supervise housekeeping staff to ensure cleanliness and order across all areas
- Prepare, verify, and submit sales office expense reports regularly
- Make same-day follow-up calls to cash order customers for feedback and experience
- Make same-day follow-up calls to walk-in customers without purchase to understand reasons and feedback
- Handle post-purchase queries, complaints, and service requests professionally
- Manage return, exchange, and repair processes as per company policy
- Share customer concerns and service-related issues with relevant departments
- Build customer trust and loyalty through timely and satisfactory resolution
- Identify recurring or unresolved issues and escalate them to senior management

Required Skills & Competencies

- Good communication skills (Hindi, Gujarati preferred)
- Pleasant personality with a customer-friendly approach
- Good telephone etiquette
- Ability to multitask and stay organized

Qualifications & Experience

- Minimum 12th pass / Graduate preferred :

- 0-2 years of experience as a receptionist or front desk executive

Prinsi dholariya(HR) : (phone hidden)

Job Types : Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits :

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Receptionist (Amraiwadi)
🏢 STREE LIFESTYLE
📍 Amraiwadi