Job Title : Sales Coordinator

Department : Sales & Marketing

Location : Kalwa, Thane

Reporting To : Sales Manager / Head - Sales & Marketing

Job Summary

The Sales Coordinator will support the sales team by managing coordination between customers and internal departments, maintaining CRM data, preparing sales documentation, handling customer queries, and generating regular sales reports. The role requires strong MS Office skills, especially Excel, along with effective communication and follow-up abilities.

Key ResponsibilitiesSales Coordination & Support

- Coordinate with customers and internal teams (Sales, Dispatch, Accounts, Production) for smooth order execution
- Act as a point of contact for customer queries and provide timely resolutions
- Follow up with customers regarding orders, dispatch status, and documentation

CRM & Data Management

- Maintain and update all sales-related data in the internal CRM system
- Ensure accurate entry of customer details, orders, invoices, and follow-ups
- Manage internal CRM data and system handling effectively

Sales Documentation

- Prepare and maintain sales documents such as:

- Quotations

- Sales Orders

- Invoices (coordination basis)

- Delivery-related documents

- Ensure proper filing (physical & digital) of all sales records

Reporting & MIS

- Prepare and share:

- Weekly sales reports

- Monthly MIS reports





- Pending order and dispatch status reports

- Create Excel-based reports and trackers as required by management

Payment Follow-ups

- Coordinate with the Accounts team for outstanding payments
- Follow up with customers for payment collections and maintain records
- Share aging and payment status reports with the sales team

Required Skills & Qualifications

- Graduate in any discipline (B.Com / BBA / B.Sc preferred)

- 1-3 years of experience in Sales Coordination or Sales Support

- Solid knowledge of MS Office , especially Excel (VLOOKUP, Pivot Tables, basic formulas) :

- Experience in working with CRM systems :

- Good communication and coordination skills

- Ability to handle multiple tasks and meet deadlines

Preferred Skills

- Experience in chemical / manufacturing industry
- Familiarity with ERP or internal sales systems
- Good documentation and filing practices

Key Competencies

- Attention to detail
- Customer-oriented approach
- Strong follow-up skills
- Team coordination
- Reporting and data accuracy

Job Types : Full-time, Permanent

Pay: ₹12,580.14 - ₹34,304.80 per month

Benefits :

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off

Work Location: In person

📌 Sales Coordinator (Thane)
🏢 KAIRAV CHEMOFARBE INDUSTRIES
📍 Thane