Job Title : Service Executive

Location : Samastipur Company : Shree Vihaan Automobiles

Job Summary

Key Responsibilities

- Attend customers visiting the service center and understand their service requirements.
- Prepare Job Cards and explain repair/service estimates to customers.
- Coordinate with workshop technicians for timely completion of repairs and maintenance.
- Follow up on vehicle service progress and update customers regularly.
- Ensure proper delivery of vehicles after service with customer satisfaction.
- Handle customer complaints and resolve service-related issues professionally.
- Promote service packages, spare parts, accessories, and AMC programs.
- Maintain service records and customer database.
- Conduct post-service feedback calls and customer retention activities.
- Achieve service revenue and customer satisfaction targets.

Required Qualifications

- Graduate or Diploma in Automobile Engineering / Mechanical Engineering / Any Graduate.




- 1-3 years of experience in automobile service operations (preferred).
- Freshers with positive communication skills may also apply.

Skills Required :

- Solid customer handling and communication skills.
- Basic knowledge of automobiles and vehicle servicing.
- Computer proficiency (MS Office, Dealer Management Systems preferred).
- Problem-solving and coordination abilities.
- Ability to work under pressure and meet service targets.

Salary & Benefits

- Attractive Salary + Incentives
- PF, ESI, and other company benefits as applicable
- Training and career growth opportunities

Experience : 1-3 Years (Automobile Industry Preferred) Employment Type : Full-Time

Preferred Industry : Automobile Dealerships, Commercial Vehicles, Three-Wheeler Service Operations, Piaggio Vehicles.

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Service Executive (Samastipur)
🏢 Shree Vihaan Automobiles
📍 Samastipur