The Job Controller is responsible for monitoring and controlling all service repair orders to ensure smooth workshop operations, timely delivery of vehicles, and adherence to Four Wheeler service standards. This role coordinates between Service Advisors, Technicians, and Parts Department to maintain productivity and customer satisfaction.
Key Responsibilities
1. Job Order Management
- Open and monitor repair orders (RO) in the system.
- Assign jobs to technicians based on skill level and workload.
- Track progress of vehicles under repair and ensure on-time delivery.
- Inform Service Advisors about job status and delays.
- Workshop Coordination
- Coordinate with Parts Department for parts availability.
- Ensure approval for additional repairs before proceeding.
- Manage workshop loading and bay allocation.
- Productivity Monitoring
- Monitor technician efficiency and daily productivity.
- Reduce idle time and ensure smooth workflow.
- Maintain proper documentation of all service jobs.
- Quality & Compliance
- Ensure work is carried out as per Four Wheeler service standards.
- Verify correct labor coding and documentation before closing RO.
- Support warranty claim documentation when required.
Educational Qualification
- ITI (Industrial Training Institute) - Motor Mechanic Vehicle / Automobile Trade (mandatory) :
- Additional diploma in automobile engineering will be an advantage.
Experience
- Minimum 2-4 years of experience in automobile workshop or dealership service department.
- Experience in job allocation or workshop coordination preferred.
Skills Required
- Valuable knowledge of automobile systems and repair process.
- Basic computer knowledge (DMS experience preferred).
- Good communication and coordination skills.
- Ability to work under pressure and manage multiple vehicles simultaneously.
Work Location: In person
📌 Job Controller Service (Nashik)
🏢 VIRGAM DELICTUS - The Business Solutions
📍 Nashik
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