Key Responsibilities

- Manage daily workshop and service center operations efficiently.
- Ensure high customer satisfaction through quality service and timely vehicle delivery.
- Monitor job card process, workshop productivity, and technician performance.
- Handle customer complaints and ensure proper resolution.
- Achieve monthly service targets including labor sales, spare parts sales, and AMC targets.
- Maintain Piaggio service SOPs, warranty processes, and audit compliance.
- Coordinate with spare parts department for parts availability and inventory control.
- Train and guide service advisors, technicians, and workshop staff.
- Maintain workshop discipline, safety standards, and housekeeping.
- Prepare daily/monthly MIS reports and submit to management.
- Ensure proper implementation of warranty and goodwill policies.

Required Skills :

- Strong knowledge of automobile workshop operations.
- Experience in commercial vehicle or three-wheeler service management preferred.
- Good leadership and team handling skills.




- Strong customer handling and communication abilities.
- Knowledge of DMS software and basic computer operations.
- Ability to work under pressure and achieve targets.

Qualifications :

- Diploma / B.Tech in Automobile or Mechanical Engineering preferred.
- Minimum 5 years experience in automobile service management.
- Experience in authorized dealership workshop will be an added advantage.

Benefits :

- Attractive Salary + Incentives
- Career Growth Opportunities
- Skilled Work Environment

Job Types : Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits :

- Cell phone reimbursement

Education :

- Bachelor's (preferred)

Experience :

- Business development: 5 years (required)
- total work: 1 year (preferred)

Language :

- English (preferred)

Work Location: In person

📌 Service Manager (Darbhanga)
🏢 Shree Vihaan Automobiles
📍 Darbhanga