Job Description : Job Summary: Customer Service / CRM Executive

Handle customer inquiries, complaints, and feedback while ensuring high customer satisfaction. Maintain customer relationships, support sales activities, and coordinate with internal teams to provide timely resolutions.

Key Responsibilities :

- Welcome and Receive the Valuable Customers
- Resolve customer complaints and service requests promptly.
- Conduct follow-ups to improve customer satisfaction and retention.
- Coordinate with sales and store teams for issue resolution.
- Collect customer feedback and share insights with management.
- Ensure professional and courteous communication at all times.

Required Skills :

- Strong communication and customer service skills.




- Problem-solving and complaint-handling ability.
- Good interpersonal and relationship management skills.

Eligibility / Qualification :

- Any Degree / Diploma.
- 0-3 years of experience in customer service, CRM, or retail support (Freshers can apply).
- Good communication skills in Tamil; English is an added advantage.

Benefits :

- Provident Fund

Work Location : In person

Pay: ₹12,000.00 - ₹15,000.00 per month

Advantages :

- Leave encashment
- Provident Fund

Work Location: In person

📌 Receptionist (Erode)
🏢 BHARANI SILKS
📍 Erode