Job Title : Front Office Manager Company : Toshina Haveli - A Heritage stay Location : Bani Park, Jaipur, Rajasthan

Job Type : Full-time Salary : ₹15,000 - ₹20,000 per month (depending on experience)

About Us

Toshina Haveli is a heritage-style boutique hotel located in Bani Park, Jaipur, with 14 rooms, restaurant facilities, parking, and open garden space. We are looking for a responsible and experienced hotel professional who can independently manage front office operations, guest handling, and day-to-day coordination of the property.

Job Summary

Key Responsibilities

- Handle guest check-ins, check-outs, and room allotments smoothly
- Manage daily front office operations and ensure proper guest service
- Coordinate with housekeeping, kitchen, and support staff for smooth room readiness and guest service
- Handle guest complaints and provide practical solutions in a professional manner
- Maintain front office records, daily reports, billing, and cash handling
- Ensure proper communication between departments and smooth shift handovers
- Monitor room status, occupancy, and booking updates
- Maintain service standards, discipline, and professional conduct among staff
- Support in improving guest experience, repeat business, and online reviews
- Be available to handle day-to-day hotel issues responsibly during duty hours

Requirements :

- Minimum 0-1 years of hotel experience in front office, duty management, or hotel operations
- Experience in a hotel, hotel front office, or hospitality operations preferred
- Good knowledge of reservations, OTA handling, guest service, and hotel coordination
- Basic knowledge of billing, check-in/check-out process, and cash handling
- Ability to handle guests calmly and professionally
- Strong communication skills in Hindi and basic English
- Responsible, practical, and able to work independently

Preferred Skills

- Experience with hotel PMS / channel manager / OTA extranets
- Ability to manage a shift without constant supervision
- Positive coordination with housekeeping and operations staff
- Strong problem-solving attitude and guest-first approach

What We Need

Benefits :

- Competitive salary based on experience
- Opportunity to work in a heritage boutique hotel setup
- Supportive work environment with direct operational responsibility
- Food provided during the duty hours

How to Apply

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits :

- Food provided

Education :

- Bachelor's (preferred)

Location :

- Bani Park, Jaipur, Rajasthan (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person

📌 Front Office Receptionist (Bani Park)
🏢 Toshina haveli
📍 Bani Park