Responsible for front desk management, student counselling, and admission follow-ups to ensure smooth walk-in experience and course enrollments.

First point of contact at the institute, handling reception, phone calls, enquiries, and guiding students/parents about courses, admissions, and career options.

Key Responsibilities

- Greet and welcome walk-in students and visitors, maintain a neat and professional front desk area.
- Provide basic counselling to students/parents on courses, eligibility, fees, and career paths, and match their needs with suitable programs.
- Conduct one-on-one counselling sessions, maintain enquiry forms, and update student records/CRM regularly.
- Schedule and confirm counselling appointments, demos, and follow-up calls; remind students about sessions and deadlines.
- Follow up with leads from calls, social media, and walk-ins to drive admissions and meet monthly enrolment targets.




- Coordinate with faculty and admin for batches, class schedules, and fee collection support.
- Assist in organizing seminars, webinars, for admissions and awareness campaigns.

Requirements :

- Education: Minimum graduate (any stream); background in education, counselling, or marketing preferred.

- Experience: 0-2 years in front desk, counselling, telecalling, or education industry; freshers with valuable communication can also apply.

- Skills:

- Strong verbal and written communication in English and Hindi.

- Pleasant personality, student-friendly attitude, and customer service mindset.

- Ability to handle multiple tasks, calls, and walk-ins calmly and professionally.

Work Location: In person

📌 Receptionist (Pitam Pura)
🏢 Vidya Quest
📍 Pitam Pura