Job Description - Front Office Assistant (Clinic)

Job Title : Front Office Assistant Location : Indore Department : Administration / Front Desk Experience : 0-2 Years (Healthcare/Clinic preferred) Employment Type : Full-time

Job Summary: The Front Office Assistant is responsible for managing the reception area, handling patient appointments, maintaining records, and ensuring smooth front desk operations while delivering excellent patient service.

Key Responsibilities:

- Greet and attend patients in a professional and courteous manner.
- Manage patient appointments, scheduling, and follow-ups.
- Handle patient registration and maintain accurate records.
- Maintain front desk documentation and billing records.
- Coordinate with doctors, nurses, and other staff for smooth operations.
- Collect consultation fees and maintain daily cash records.
- Ensure cleanliness and proper organization of the reception area.




- Handle patient feedback and resolve basic concerns.
- Maintain confidentiality of patient information.

Key Result Areas (KRA):

- Smooth and efficient front desk operations.
- Accurate patient data entry and record management.
- Timely appointment scheduling with mínimal errors.
- High level of patient satisfaction and service quality.
- Proper billing and daily cash reconciliation.
- Effective coordination between patients and medical staff.

Required Skills :

- Good communication & interpersonal skills.
- Knowledge of clinic management software (preferred).
- Professional appearance and positive attitude.
- Ability to handle pressure in a busy clinic environment.

Job Types : Full time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

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