Clinic Operations Manager - Doctor Relations & Operations

PNC Professional Noble Care Multispeciality Clinic - Jammu

Job Summary

PNC Professional Noble Care Multispeciality Clinic is looking for an experienced Clinic Operations Manager - Doctor Relations & Operations to manage the day-to-day functioning of the clinic with a strong focus on Doctor Relationship Management, Consultant Coordination, OPD Operations and Patient Experience .

Key Responsibilities - Doctor Relations

- Develop and maintain strong professional relationships with existing and visiting doctors.
- Coordinate with doctors regarding OPD schedules, consultation timings, availability and appointments .
- Identify and approach suitable doctors/consultants for onboarding with PNC.
- Assist management in doctor recruitment, onboarding and retention .
- Maintain regular communication with doctors and understand their operational requirements.
- Ensure doctors have a smooth and professional experience while working at PNC.
- Coordinate doctor schedules and minimize cancellations, delays and scheduling conflicts.
- Manage communication regarding OPD timings, leave, holidays and changes in schedules.
- Coordinate with reception and patient-care teams to ensure doctors receive proper patient information and support.
- Monitor doctor-wise OPD performance, patient flow and appointment volumes.
- Develop strategies to increase doctor consultations and OPD footfall .
- Maintain professional relationships with doctors, consultants and healthcare professionals in Jammu.
- Follow up with doctors regarding their availability and future OPD schedules.
- Ensure timely communication of management decisions, policies and operational updates to doctors.




- Address doctor-related operational issues and escalate important matters to management.
- Maintain confidentiality regarding doctor contracts, remuneration and professional matters.

Clinic Operations Responsibilities

- Supervise the overall day-to-day functioning of the clinic.
- Coordinate Reception, Patient Care, Laboratory, Radiology, Pharmacy and support staff.
- Ensure smooth patient flow from registration to consultation, investigation and pharmacy.
- Monitor appointment management and patient waiting time.
- Handle patient complaints and ensure timely resolution.
- Ensure professional behaviour and discipline among front-office and support staff.
- Prepare staff duty schedules and monitor attendance.
- Coordinate with doctors and staff to ensure smooth OPD functioning.
- Monitor daily collections, appointments, OPD numbers and operational reports.
- Coordinate with management regarding clinic performance and operational improvements.
- Ensure cleanliness, hygiene, discipline and professional presentation of the clinic.

Doctor Relationship & Business Development

- Building a network of specialist and superspecialist doctors.
- Identifying doctors from Jammu and nearby areas who can be associated with PNC.
- Exploring opportunities for regular visiting OPDs and specialty clinics.




- Developing long-term relationships with doctors and healthcare professionals.
- Increasing patient referrals through professional doctor relationships.
- Supporting management in developing new specialty services.
- Coordinating health camps, specialty OPDs and doctor-led awareness programmes.
- Maintaining a database of doctors and tracking their association and OPD schedules.

We are looking for a people-oriented, well-connected and highly professional individual who can communicate confidently with doctors and senior healthcare professionals.

Preferred :

- Graduate degree; Hospital Administration/Healthcare Management/MBA preferred.
- 3-7 years of experience in hospital, clinic, diagnostic centre or healthcare operations.
- Prior experience in Doctor Relationship Management / Consultant Coordination / Hospital Operations will be highly preferred.
- Strong knowledge of the local healthcare/doctor ecosystem will be an advantage.
- Excellent communication and interpersonal skills.
- Robust negotiation and relationship-management abilities.
- Good understanding of OPD operations.
- Strong computer and reporting skills.
- Ability to work independently and take responsibility for clinic operations.
- Professional personality and excellent presentation skills.
- Hospital/Clinic Operations Manager
- Doctor Relationship Manager
- Consultant Coordinator
- Hospital Administrator
- Clinic Manager
- Healthcare Business Development Manager
- Front Office/Patient Care Manager
- Medical Representative with strong doctor-network experience and healthcare operations exposure

Pay: ₹30,000.00 - ₹50,988.33 per month

Work Location: In person

📌 Clinic Manager (Jammu)
🏢 PNC Multispeciality Clinic
📍 Jammu