Responsibilities :

- Front Office Duty :

- Greet and welcome the visitors and direct them to the appropriate person and office.

- Monitor and maintain visitor logbook.

- Collect Proof of Delivery (POD) from delivery personnel and ensure accurate documentation.

- Ensure reception area is tidy and presentable, with all necessary stationery and material

- Incoming Calls :

- Attend to and call back incoming calls received on the toll-free number.

- Product Enquiry :Generate leads and handle product enquiries.

- Open Pending Calls :

- Work on open pending calls on a daily basis.

- Follow up with corresponding ASPs for call closure in the field as well as in the system.

- Spare Pending :

- Work on spare pending cases on a daily basis.

- Follow up with corresponding ASPs to order the same in the system.

- Cancelled Calls Verification :

- Audit cancelled calls by calling customers to avoid fake closure by ASPs.

- ASP - Authorized Service Partner

Pay: ₹14,000.00 - ₹18,000.00 per month

Perks :

- Health insurance
- Provident Fund

Education :

- Bachelor's (preferred)

Experience :

- Front desk: 1 year (preferred)

Work Location: In person

📌 Receptionist (Kochi)
🏢 INFINITY TRADING
📍 Kochi