Manage Seller Account, drive revenue growth, ensure customer satisfaction, handle escalations, and support New Business Development (NBD) initiatives.

Key Responsibilities

- Manage and grow assigned Seller accounts.
- Achieve revenue, recharge, and KRA targets.
- Identify upselling and cross-selling opportunities.
- Handle customer escalations and ensure timely resolution.
- Monitor account performance and seller satisfaction.
- Generate and convert new business opportunities (NBD).
- Coordinate with internal teams for seamless service delivery.
- Prepare performance reports and recommend improvements.

Qualifications & Skills

- Graduate in Business, Marketing, or related field.
- Experience in KAM, Sales, or Customer Success.
- Solid communication, negotiation, and relationship management skills.

Proficiency in CRM aExnd telephony systems.

- Analytical mindset with a focus on customer success and business growth.

[6:11 pm, 8/6/2026] Shivani Personal: Pay: ₹8,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Service Executive (Dehradun)
🏢 BigShip
📍 Dehradun