We are looking for a dedicated and confident Customer Service Executive to join our team at Job Summary : A Customer Service Executive is responsible for handling customer inquiries, resolving complaints, providing product or service information, and ensuring a positive customer experience.

Key Responsibilities :

- Resolve customer complaints in a timely and qualified manner.
- Provide accurate information about products, services, and policies.
- Maintain records of customer interactions and transactions.
- Follow up with customers to ensure their issues are resolved.
- Coordinate with internal teams to address customer concerns.
- Maintain a high level of customer satisfaction.
- Meet daily/weekly service targets and response timelines.

Requirements :

- Excellent communication and interpersonal skills.




- Ability to handle customer complaints calmly and professionally.
- Basic computer knowledge and familiarity with CRM systems.
- Problem-solving and multitasking abilities.
- Graduate or relevant qualification preferred.

Skills :

- Customer handling skills
- Communication and listening skills
- Problem-solving ability
- Time management
- Teamwork

Pay: ₹17,000.00 - ₹25,000.00 per month

Education :

- Bachelor's (required)

Experience :

- Customer service: 1 year (required)

Location :

- Thane, Maharashtra (preferred)

Work Location: In person

📌 Customer Service Executive (Thane)
🏢 Dyneton
📍 Thane