Customer Service Executive - Cakewalk Chennai

Location : Chennai Salary : ₹18,000 per month Shift : 10-hour shift Weekly Off : 1 day per week

About Us

Cakewalk Chennai is looking for a friendly, energetic, and customer-focused Customer Service Executive to be the face of our store. If you enjoy interacting with people, solving problems, and creating a great customer experience, we'd love to meet you.

Responsibilities :

- Answer incoming customer calls professionally and confidently.
- Assist walk-in customers with orders and product enquiries.
- Take and manage cake orders accurately.
- Handle customer queries, complaints, and requests politely.
- Coordinate with the kitchen and delivery teams to ensure smooth order fulfilment.
- Maintain a clean, welcoming, and organised customer service area.
- Deliver a warm and memorable customer experience to every customer.

Requirements :

- Fluent in English and Tamil (spoken).




- Excellent communication and interpersonal skills.
- Pleasant personality with a positive attitude.
- Comfortable speaking on the phone and interacting with customers in person.
- Basic computer and billing/POS knowledge is an advantage.
- Previous experience in customer service, retail, hospitality, or a bakery is preferred but not mandatory.

What We're Looking For

- Friendly and approachable.
- Patient and calm under pressure.
- Well-groomed and skilled.
- Reliable, punctual, and willing to learn.
- Passionate about delivering excellent customer service.

If you enjoy meeting people and being part of a growing food brand, we'd love to hear from you.

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits :

- Food provided

Language :

- English (required)

Work Location: In person

📌 Customer Service Executive (Nungambakkam)
🏢 INIPPU INDULGENCE
📍 Nungambakkam