Customer Service Executive (Thane)

Customer Service Executive (Thane)

29 Oct
|
The Skills Consulting
|
Thane

29 Oct

The Skills Consulting

Thane

Urgent Opening for Kotak 811 Process

Job Title : Customer Support Executive - Kotak 811 Process

Location : Thane

Shift Timing : 9:30 AM - 6:30 PM

Employment Type : Full-time

We are hiring Customer Support Executives for the Kotak 811 Process . This role involves assisting customers with basic banking-related queries through voice support. The position is ideal for freshers looking to start their career in the banking and BFSI sector.

Key Responsibilities :

- Handle inbound customer calls related to Kotak 811 accounts
- Assist customers with account-related queries, basic banking services, and issue resolution
- Provide accurate information and ensure customer satisfaction
- Maintain professional communication and follow process guidelines
- Ensure quality service delivery as per company standards

Eligibility Criteria :

- Education : HSC / Any Graduate
- Experience : Freshers can apply
- Communication :



Basic English communication skills required
- Age : As per company norms

Salary & Benefits :

- Salary : ₹15,000 per month

- Joining Bonus : ₹5,500

- Weekly Off : Rotational off

- Transport Facility : Pick & Drop available from Thane Railway Station to office :

- Work Location : Thane

Interview Process :

- 2 Rounds of Interview :

- HR Round

- Operations / Process Round

Why Join Us :

- Opportunity to work with a reputed banking process
- Ideal role for freshers to gain BFSI experience
- Supportive work environment and growth opportunities

How to Apply : Job Types : Full time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,065.58 per month

Benefits :

- Food provided
- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 Customer Service Executive (Thane)
🏢 The Skills Consulting
📍 Thane

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