Job Title: Customer Support Specialist

Location : Ahmedabad, Gota [Onsite/Office] Shift : Night Shift Type : Full-Time Experience : 1 Year Salary : 25,000 - 40,000 per month Company : Aspire Tech-IT Solution

Job Summary

Key Responsibilities

- Manage and supervise customer support operations for US clients
- Ensure quick and effective resolution of customer queries and complaints
- Monitor team performance, productivity, and service quality
- Train, guide, and support customer service executives
- Maintain high customer satisfaction and professional communication standards
- Prepare reports and track support metrics
- Coordinate with internal teams to resolve escalations efficiently

Mandatory Requirements

- Minimum 2 years of experience in Customer Support or Team Handling
- Excellent verbal and written English communication skills
- Experience in US Process is preferred
- Strong leadership and problem-solving skills




- Comfortable working in Night Shift
- Good knowledge of MS Office and reporting tools

Educational Qualification

- Any Graduate

Preferred Skills

- Experience in international BPO or customer service management
- Strong multitasking and team management abilities
- Ability to work under pressure and meet targets

Benefits :

- Health insurance
- Paid sick leave
- Paid time off
- Growth opportunities opportunities
- Stable and skilled work environment

Who Should Apply?

- Professionals with leadership and team management skills
- Individuals looking for long-term career growth in customer operations

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits :

- Adaptable schedule
- Health insurance

Work Location: In person

📌 Customer Support Specialist (Gota)
🏢 Aspire tech IT Solution
📍 Gota