We are looking for a Customer Support Executive who will be responsible for handling customer queries, resolving issues, and ensuring a smooth post-purchase experience.

Resolve product, order, delivery, and payment-related issues

Provide accurate information about products, policies, and services

Escalate complex issues to relevant internal teams when required

Maintain records of customer interactions and follow up when needed

Ensure high customer satisfaction and positive experience

Coordinate with logistics and operations teams for issue resolution

Requirements : 1+ year of experience in customer support / customer service Strong verbal and written communication skills

Ability to handle customer queries professionally and empathetically

Basic understanding of CRM tools and support platforms

Valuable problem-solving skills and attention to detail

Comfortable working in a fast-paced environment

Job location: Aziznagar, Hyderabad

Cab facility available only from Gachibowli, Madapur, Mehndipatnam

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Support Associate (Hyderabad)
🏢 Asatkalpa
📍 Hyderabad