Key Responsibilities

- Handle customer enquiries through calls, WhatsApp, and walk-ins
- Follow up with customers for vehicle sales and test drives
- Coordinate with the sales team for smooth customer support
- Maintain customer database and daily follow-up records
- Schedule service reminders and customer appointments
- Follow up regarding vehicle service status and pending work
- Coordinate with service advisors and workshop team
- Handle customer concerns professionally
- Collect service feedback and maintain customer satisfaction records

Skills Required

- Positive communication & convincing skills
- Customer handling and follow-up ability
- Experience in Automobile/CRM/Telecalling will be an added advantage
- Freshers with good communication skills are also welcome

Perks & Benefits

- Attractive Incentives & Performance Bonus
- PF + ESIC
- Career Growth Opportunities
- Training and Development Support

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits :

- Provident Fund

Work Location: In person

📌 Customer Relationship Executive (Ranchi)
🏢 AUTOMOBILE INDUSTRIES
📍 Ranchi