Customer Experience (Mylapore)

Customer Experience (Mylapore)

29 Oct
|
Sakthifinance Financial Services
|
Mylapore

29 Oct

Sakthifinance Financial Services

Mylapore

CUSTOMER EXPERIENCE

Position : Customer Experience

Organization Name : Sakthi Financial Services

Industry : Banking and Financial Services

Products/ Services : Locker Services, Deposits, Mutual Funds

Responsibilities :

- Represent Sakthi Financial Services, its values and vision to all prospective customers and present our services/products
- Use CRM tools to engage customers, build trust in Brand Sakthi, and maintain lasting relationships
- Identify Customers Financial needs and to assist them in providing the right solution
- Promptly address customer’s complaints and issues
- Prompt follow-up with customers and assist them in discharging financial transactions to keep financials plans in force
- Process orientation and commitment to deliver result in specified time

Requirements :

- Outstanding communication and interpersonal abilities
- Presentable and multi-tasking skills
- A team player with a customer-centric approach
- Local language proficiency
- Exposure to Financial Products/Services is preferable

Experience : Ø 2 + year of Customer Service experience

Education : Ø Minimum Qualification: Graduate

Pay: ₹15,000.00 - ₹25,000.00 per month

Advantages :

- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Work Location: In person

📌 Customer Experience (Mylapore)
🏢 Sakthifinance Financial Services
📍 Mylapore

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