29 Oct
|
Ambitious Global services
|
Mapang Yongcuo
29 Oct
Ambitious Global services
Mapang Yongcuo
If you have strong written English skills and enjoy helping customers, this is a excellent opportunity to build your career in the international BPO industry.
Key Responsibilities
Assist customers with questions related to products, accounts, services, and general support requests. Ensure every interaction delivers a positive and helpful customer experience. Accurately record customer conversations and updates in the CRM system. Identify complex issues and escalate them to the appropriate team when required. Maintain high performance standards including response time, accuracy, and customer satisfaction.
Skills & Qualifications
Excellent written communication skills in English with strong grammar and clarity. Previous experience in customer support or non-voice process is preferred but not mandatory. Strong problem-solving ability with a customer-first mindset. Ability to manage multiple conversations and tasks simultaneously.
Positive attitude and willingness to learn in a fast-paced environment.
What We Offer
Competitive salary: ₹27,000 - ₹36,000 per month Opportunity to work with international clients and global processes Structured training and clear career growth opportunities Supportive and collaborative work environment A culture that values learning, growth, and employee well-being
If you’re passionate about delivering excellent customer service and want to grow in the international BPO sector, we’d love to hear from you.
Job Types : Full-time, Permanent
Pay: ₹27,000.00 - ₹36,000.00 per month
Benefits :
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Language :
- English (required)
Work Location: In person
📌 English Customer Support Executive / Chat / Voice / Bpo / Jaipur (Mapang Yongcuo)
🏢 Ambitious Global services
📍 Mapang Yongcuo