About the company : Rio Moving is a leading US-based logistics company specializing in efficient and reliable moving and transportation services. We offer customized solutions for residential moves & commercial relocations.

Job Title : Move Coordinator

Location : Centura Square IT Park, Thane West

Industry : Packers and Movers

Job Summary : We are looking for a reliable and proactive Move Coordinator to join our movers and packers operations team. This role requires strong customer service skills, excellent organizational ability, and the capacity to manage multiple priorities under pressure. The Move Coordinator will be responsible for scheduling, dispatching, and supporting moving crews while ensuring customer satisfaction and operational efficiency.

Key Responsibilities :

- Coordinate with movers and customers to manage scheduling, follow-ups, and overall logístical operations.
- Assigning jobs to movers and monitor project schedules and timelines to ensure that all moves are executed in accordance with established requirements, deadlines, and milestones.
- Serve as the primary point of contact for assigned relocation projects,



providing responsive support and escalating issues when necessary to ensure timely resolution.
- Develop rapport with customers to encourage positive Google and industry reviews
- Cultivate and maintain effective working relationships with movers and customers to promote seamless coordination and execution.

Key Skills & Competencies :

- Ability to remain calm, confident, and solution-oriented under pressure.
- Strong decision-making skills and the ability to think quickly on one’s feet.
- Effective multitasking and time-management abilities.
- Proactive, self-motivated, and capable of working independently.

Requirements :

- Strong discipline, punctuality, and workplace etiquette.
- Good communication, negotiation, and presentation skills.
- Pro in computer proficiency and familiarity with online tools.

Pay: ₹200,000.00 - ₹300,000.00 per year

Application Question(s):

- Are you comfortable working as per the US time zone (night shift)?
- This is a full time, office-based night shift position. Are you okay with this?

Work Location: In person

📌 Customer Service Representative (Fresher) (Thane)
🏢 RIOSERV
📍 Thane