- Follow up with prospective and existing customers
- Maintain accurate customer records and databases
- Prepare and manage customer-related documentation
- Coordinate with internal departments for order processing and issue resolution
- Provide clear and accurate information about products/services
- Ensure timely follow-up and closure of customer queries
- Maintain strong customer relationships and ensure high satisfaction levels
- Prepare daily/weekly reports of calling and customer interactions
Required Qualifications
- Degree or Bachelor’s degree in Engineering (B.E./B.Tech - Any Stream)
- 0-2 years of experience in Customer Service / Telecalling / CRM (Freshers can apply)
- Strong verbal and written communication skills
- Basic knowledge of MS Office (Word, Excel)
Job Types : Full-time, Permanent
Perks :
- Provident Fund
Work Location: In person
📌 Customer Relationship Executive (Hyderabad)
🏢 WATTSUN ENERGY INDIA
📍 Hyderabad
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