- Provide accurate information about products and services
- Resolve customer complaints in a timely manner
- Maintain customer records and follow up when required
- Coordinate with internal teams for issue resolution
- Ensure customer satisfaction and build positive relationships
Required Skills :
- Good communication and interpersonal skills
- Problem-solving ability
- Basic computer knowledge
- Positive attitude and teamwork skills
- Ability to handle customers politely and professionally
Qualification :
- Any Degree / Diploma
Experience :
- Valuable verbal and written communication
- Customer handling skills