Jaipur, Rajasthan, Full-Time CRM / BPO / Call Center / ITES Industry

Responsibilities :

- Handle customer queries and complaints professionally.
- Provide support for e-commerce customers related to electronic supplies.
- Resolve customer concerns within defined timelines.
- Maintain high customer satisfaction through effective communication.
- Follow company communication policies and service standards.
- Maintain accurate records of customer interactions.

Eligibility Criteria

- Minimum 6 months of experience in BPO/customer support/client servicing.
- Excellent English communication skills (verbal and written).
- Basic understanding of the e-commerce industry preferred.
- Strong interpersonal and problem-solving skills.
- Versatile to work rotational shifts.





Job Details

- Working Days: 5.5 Days per Week
- Shift Duration: 9 Hours
- Shift Type: Rotational Shifts
- Weekly Offs: Rotational

Perks & Benefits

- Cab facility for evening/night shifts.
- ₹180 daily travel allowance.
- Professional and growth-oriented work environment.
- Opportunity to work with international customers.

Pay: ₹10,363.21 - ₹34,134.29 per month

Application Question(s):

- How many years of experience you have in Customer Support?
- Are you comfortable in rotational shifts?

Work Location: In person

📌 Customer Support Associate (Jaipur)
🏢 herlead
📍 Jaipur